Last Updated: September 14, 2025

Please read these Terms of Service ("Terms") carefully before using the [Gokul's]website and any related services (the "Service") operated by [Gokul Food Products] ("us," "we," or "our").

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.

1. General Conditions

1.1. Acceptance of Terms: By placing an order with us, you agree to these Terms. You must be at least 18 years of age to use this Service.

1.2. Product Descriptions: We make every effort to display the colors and descriptions of our products as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the product's true appearance.

1.3. Pricing: All prices are subject to change without notice. We reserve the right to modify or discontinue any product at any time without prior notice.

2. Food Product Specifics

2.1. Perishable Goods: Our products are food items and may be perishable. You are responsible for proper storage and handling upon delivery. We are not liable for any spoilage or damage that occurs after the product has been delivered to the address you provided.

2.2. Allergen Information: While we strive to provide accurate allergen information on our product listings, our products are made in a facility that also processes nuts, dairy, and other common allergens. It is your responsibility to review the product information and consider your personal dietary restrictions before placing an order. We are not responsible for any allergic reactions.

2.3. Packaging: We take utmost care in packaging our products to prevent damage. However, due to the delicate nature of some items, minor breakage may occur during transit. This does not affect the quality or taste of the product and is not grounds for a refund or return.

2.4. Shelf Life: The "Best Before" date provided on the product packaging is a guideline for optimal quality. We are not liable for any changes in quality or taste after this date.

3. Order and Payment

3.1. Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or problems identified by our fraud prevention department.

3.2. Payment: All payments must be made in full at the time of purchase. We use secure third-party payment gateways, and we do not store your credit card information.

4. Shipping and Delivery

4.1. Shipping Times: Estimated shipping times are for reference only and are not guaranteed. We are not responsible for delays caused by the courier service or unforeseen circumstances.

4.2. Incorrect Address: We are not responsible for orders delivered to an incorrect address provided by you. It is your responsibility to ensure your shipping address is accurate before completing your purchase.

5. Intellectual Property

5.1. All content on our website, including text, graphics, logos, images, and product names, is our property and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute this content without our express written permission.

6. Limitation of Liability

6.1. We shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services, even if we have been advised of the possibility of such damages.

7. Governing Law and Jurisdiction

7.1. These Terms shall be governed by and construed in accordance with the laws of India.

7.2. Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Service, shall be subject to the exclusive jurisdiction of the courts located in Meerut, Uttar Pradesh, India.

8. Changes to Terms

8.1. We reserve the right to update, change, or replace any part of these Terms at our sole discretion. It is your responsibility to check our website periodically for changes. Your continued use of the Service following the posting of any changes constitutes acceptance of those changes.

For any questions about these Terms, please contact us at gokul.meerut@gmail.com.