Refund policy

Returns & Refunds

We take great pride in the quality and freshness of our products. Due to their delicate and edible nature, we have a specific policy for returns and refunds.

Eligibility for a Refund or Return

A refund or return is only possible in the case of a defective or incorrect product. A defective product is one that is spoiled, expired, or significantly damaged, making it unfit for consumption.

To be eligible for a refund or return, you must provide:

• A clear photograph of the defective product.

• A copy of your original bill or order number.

Please email these two items to us within 24 hours of delivery. Once we receive your request and confirm the issue, we will process your refund or arrange for a replacement.

Important Note

Our sweets are delicate and can be fragile during shipping. Slight breakage or minor crumbling may occur and is considered normal. This does not affect the quality or taste of the product. Therefore, we do not offer refunds or returns for minor breakage.

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We are committed to your satisfaction and thank you for your understanding. If you have any questions, please contact us at 9897598981